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SI·02 · Service

Custom GPT & AI Agent Build

One-off builds for support, lead qualification, research, or internal ops — trained on your documents, wired into your tools, with escalation logic that hands off cleanly to a human.

$1,500–$5,000++ retainer $500–$2,000/mo
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What it is

A general chatbot is easy. An AI agent that actually does your work — grounded in your data, connected to your systems, and safe to let loose on real customers — is the part most teams get stuck on.

We build custom GPTs and agents on a retrieval-augmented (RAG) foundation so answers come from your documents, not the model's guesswork, then deploy them where your team already works and add escalation logic so edge cases reach a person with context attached.

What’s included

  • A RAG knowledge base built from your docs, tickets, and content
  • A deployed agent in your help desk, site, or internal tools
  • Confidence-based escalation and clean human hand-off
  • Guardrails so the agent stays on-topic and on-brand
  • Optional monthly retainer for retraining and tuning

Who it’s for

  • Support teams buried under repetitive tier-1 tickets
  • Sales teams that need inbound leads qualified automatically
  • Ops teams drowning in research, summaries, or data entry
How it works

Three steps, no mystery.

STEP 01
01

Scope

We define exactly what the agent should handle, what it shouldn't, and where a human takes over.

STEP 02
02

Build

We assemble the knowledge base, wire in your tools, and tune the agent against real examples before it goes live.

STEP 03
03

Deploy & tune

It ships where your team works. On a retainer, we retrain it on new content and improve it from real feedback.

Common questions

What's the difference between this and just using ChatGPT?

A custom agent is grounded in your data via RAG, connected to your tools, and constrained by guardrails — so it answers accurately about your business and takes real actions, rather than improvising.

How much does a custom GPT or AI agent cost?

Builds run $1,500–$5,000+ depending on complexity, with an optional $500–$2,000/mo retainer for maintenance and retraining.

Where does the agent live?

Wherever your team already works — your help desk, website, Slack, or internal tools. We deploy into your stack rather than adding another tab.

How do you keep it from going off the rails?

Confidence thresholds route anything uncertain or account-specific to a human, and guardrails keep it on-topic. It's built to hand off, not to guess.

Related reading

Ready to start?

Tell us what you’re trying to fix. We’ll reply within one business day to scope it and send a fixed quote — no sales sequence.

$1,500–$5,000+  ·  + retainer $500–$2,000/mo

No sales sequence — a real reply within one business day.